• Automated Safe Deposit Lockers
      Automated Safe Deposit Lockers

      Automated self-service systems based on robotised technology that takes safe deposit lockers to a new level

      SSA-Maxi-InSitu-0181920x1080
    • Mechanical Safe Deposit Lockers
      Mechanical Safe Deposit Lockers

      Safe deposit lockers with manual or electronical locking options, offering high protection for valuables

      SafeStore2000C-0191920x1080
    • Strong Rooms
      Strong Rooms

      High-security enclosures for business valuables to guarantee protection against burglary, fire or explosives

      Strong rooms
    • Vault Doors
      Vault Doors

      High-security vault doors for business valuables to guarantee protection against burglary or explosives

      CenturionDoor-0031920x1080
    • High-Security Locks
      High-Security Locks

      Electronic locks for safes, strong rooms and vault doors to provide maximum protection

      KelNet-0241920x1080
    • High-Security Server Cabinets
      High-Security Server Cabinets

      A range of cabinets which protects sensitive IT equipment from attack

      SecureIT-SN3-EMP-RSS2011-InSitu2-21920x1080
    • Safes
      Safes

      Graded safes, fire-resistant cabinets, deposit safes and storage cabinets for the home and the office

      DuoGuardGII-InSitu1-21920x1080
    • Banks
      Banks

      Secure and efficient storage with self-service safe deposit lockers, ATM safes, modular vaults and deposit safes

      the bank1920x1080
    • High-Risk Industry
      High-Risk Industry

      Solutions to ensure physical protection and prevent sabotage and cyber attacks

      iStock_89996091_XXXLARGE1920x1080
    • Retail
      Retail

      A complete offering of cash safes, deposit safes and security cabinets with different levels of protection

      iStock_000047847594_XXXLarge1920x1080
    • Home and Residential
      Home and Residential

      Solutions to secure your valuables at home and when travelling

      Senator
    • Private Investors
      Private Investors

      State-of-the-art safe deposit locker systems that implement the most modern authentication technology, thus safeguarding access to highly secure, stored valuables and documents

      Investor-stock-market-graph
    • Pharmaceutical Industry
      Pharmaceutical Industry

      Solutions to secure controlled drugs and special medication that need to be safely stored in strong rooms or security cabinets

      Pharmaceutical Industry
  • Customer Cases
    • Get to Know Us
      Get to Know Us

      Read about our commitment to be experts in our field and how we got to where we are today.

      Business Meeting
    • Our Culture
      Our Culture

      Find out why Gunnebo Safe Storage is an environment where you can thrive.

      GSS Team 2019
    • Core Values
      Core Values

      Discover the fundamental characteristics which will make you a good fit for us.

      core value. Gunnebo cash management
    • Your Career With Us
      Your Career With Us

      Choose the field where you will make an impact within the company.

      GSS Awards Sales Conference 2019
  • Contact Us
  • Insights
Customer
Caisse d’Epargne
Location
Roubaix, France
Solution Required
Automated safe deposit lockers
Product Used
Gunnebo SafeStore Auto

"SafeStore Auto offers many benefits to attract our customers"

 

Background:
The Caisse d’Epargne Savings Bank Nord France Europe is part of Banques Populaires and Caisses d’Epargne Group. It has 270 branches in northern France serving 2.1 million customers.

At its Roubaix branch, the bank installed Gunnebo's automated safe deposit locker solution, SafeStore Auto.

Customer Comments:
"We invested in this solution to meet our customers’ expectations who were asking for an innovative safe deposit locker solution," says Frédéric Havret, Marketing & Distribution Manager of Retail Banking at Caisse d’Epargne.

Fréderic Havret also thinks that the offering is perfectly in line with the policy the bank is pursuing – to provide a better service.

"SafeStore Auto offers many benefits to attract our customers. It’s a truly innovative solution with a direct impact on the bank’s image.” The solution ensures total security and complete confidentiality when accessing valuables and does not require the presence of bank staff.

"Our customers now have access to their lockers on extended hours. For us, SafeStore Auto is a modern solution that facilitates the management of service, freeing-up time for employees," continues Fréderic Havret.

This solution is also more economical than a traditional vault and takes up much less room. Fréderic Havret believes that SafeStore Auto is a simple, easy-to-use solution.

"People are accustomed to ATMs and use the SafeStore Auto as an ATM, but with enhanced security and privacy. In addition, the solution can be used by certain clients for much more than a traditional safe deposit box – for example deposit large amounts of cash,” he adds.

Now bank staff has more time to focus on giving advice and selling financial products. To guide its customers through the new system, the bank has run an awareness campaign and held practical demonstrations.

"Their reaction was very positive, because this new concept meets their expectations in terms of opening hours, privacy, innovation, safety and accessibility,” Fréderic Havret concludes.

Get in touch with us